Detailed Information

Frank Samways Veterinary Clinic is a compassionate and modern veterinary clinic dedicated to providing loving care and support to lost and abandoned animals. As a trusted and ethical partner in animal welfare, the clinic focuses on reuniting lost pets with their families, finding new homes for others, and ensuring the best possible outcomes for all animals under their care. With a commitment to animal welfare and management, customer service, veterinary services, education, community engagement, and fundraising operations, the clinic plays a vital role in advocating for the welfare of dogs and cats.

The clinic collects personal information from various individuals, including animal owners, adopters, customers, donors, staff, and volunteers, to better understand and interact with the community. Personal information such as names, addresses, contact details, and identification documents is collected to assist in matching animals with suitable adopters and providing necessary care. The clinic works closely with local municipal authorities and utilizes Sheltermate, operated by Shelterbuddy, to ensure the secure management of information related to animal welfare functions.

Committed to protecting privacy and maintaining data security, Frank Samways Veterinary Clinic takes all necessary steps to safeguard personal information from misuse, loss, or unauthorized access. By storing data on secure servers in Australia and ensuring compliance with privacy obligations, the clinic prioritizes the confidentiality and accuracy of the information collected. Individuals can request access, correction, or updates to their personal information and opt-out of marketing communications at any time, reflecting the clinic’s dedication to transparency and accountability in its operations.